Terms of Service, Competalyzer Inc.

Last updated: 2026-11-15

1 Agreement to these Terms

By creating an account or using the service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the service. If you use the service for a business, you confirm you are authorized to accept these Terms for it.

2 The service

Competalyzer finds the businesses nearest to an address you enter that match the type of business you enter, and prepares an online analysis of them from public information: their listings, ratings and recent reviews on Google, and their websites. Analyses are shown in your account. We do not provide downloadable or printed copies.

Each analysis covers the information available on the date it was prepared. We may change the number of businesses covered, the sources used and the content of analyses over time.

3 Accounts and security

You must give accurate information and keep your password and email account secure. You are responsible for activity under your account. We may require a code sent to your email when you sign in.

4 Credits, fees and taxes

Each analysis uses one credit. Credits are purchased in advance at the price we quote to you, which includes HST unless stated otherwise. A credit is used when an analysis starts. Credits do not expire.

We provide a receipt in your account for each purchase of credits.

5 Refunds

If an analysis cannot be completed, its credit is returned to your account automatically and no fee is charged. If you believe a completed analysis is materially defective, write to us within 7 days and we will review it and may return the credit. Unused credits are not refundable.

6 How you may use analyses

Analyses are licensed to you for the internal business use of the account holder. You may not publish, sell, sublicense or distribute them, in whole or in part, or present them as your own work. Each analysis is marked with the account's email address.

You will not use an analysis or the service to harass, defame or discriminate against any business or person, to contact or identify reviewers, or for any unlawful purpose.

7 Acceptable use

You will not attempt unauthorized access, interfere with the service, scrape or copy it by automated means, share your account, or submit unlawful content.

8 Intellectual property

The service, its software, design, analyses and trademarks belong to Competalyzer or its licensors. Ratings, review quotes, photos and other material from third parties belong to their owners and appear for analysis and commentary, with attribution. Except for the licence in section 6, no rights are granted to you.

9 Your inputs

You keep any rights in the business types and addresses you enter. You let us use them to provide the service and, in aggregated form that does not identify you, to improve it.

10 Nature of the analysis

Analyses are prepared automatically, using AI models, from public information we do not control. They express Competalyzer's assessment and may be incomplete or contain errors. Ratings and review counts are as shown on Google on the date of the analysis and are not verified by Google or by us. Competalyzer has no affiliation with, and is not endorsed or sponsored by, any business named in an analysis or by Google.

Analyses are for information only and are not legal, financial or other professional advice. You are responsible for your business decisions.

11 Disclaimers

To the extent permitted by law, the service is provided “as is” and “as available”, without warranties of any kind, including fitness for a particular purpose and uninterrupted availability.

12 Limitation of liability

To the extent permitted by law, Competalyzer is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or revenue, and its total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

13 Indemnity

You will indemnify Competalyzer against claims arising from your breach of these Terms or your use of analyses in breach of section 6.

14 Suspension and termination

We may suspend or close accounts that breach these Terms or put the service at risk. You may close your account at any time by writing to us. Unused credits are not refunded when an account is closed.

15 Governing law and disputes

These Terms are governed by the laws of Ontario and the federal laws of Canada that apply there. The courts in Toronto, Ontario have exclusive jurisdiction.

16 Changes to these Terms

We may update these Terms. When we make a material change we will ask you to review and accept the new version the next time you sign in, and the change applies from your acceptance.

17 Contact

Email: info@competalyzer.com